Juna support
Find quick answers about scheduling, receiving check-in calls, local journaling, account access, and iPhone availability. If you still need help, send a static email request below.
Help articles
These articles cover the iOS launch experience and the details support usually needs to troubleshoot.
3 min read
Juna is built around scheduled check-ins. Choose a time you can reliably answer, then adjust it as your routine changes.
If a check-in is not arriving when expected, confirm your iPhone notification settings and make sure you are signed in on the device you use for Juna.
2 min read
When it is time to reflect, Juna uses a call-like iOS surface so the moment feels familiar and easy to notice.
If a call-like check-in does not appear, check Focus settings, notification permissions, network connectivity, and whether your device is running a supported iOS version.
2 min read
Juna is designed so the journal flow stays centered on your iPhone during launch.
Support requests should describe the problem in your own words. Do not include recordings, transcripts, or journal entries in the message.
3 min read
Use the same sign-in method you used when you first set up Juna. If you changed devices, confirm Juna is installed and notifications are enabled on the iPhone you want to use.
When writing to support, include the email address on your Juna account, your iPhone model, and your iOS version so the team can follow up quickly.
1 min read
Juna is iOS-only for launch. The website and support content focus on the iPhone app and the App Store download path.
If you are looking for Juna on another platform, use the support form to share interest without sending private journal content.
Request support
Required fields use browser validation before your email app opens. The form is static-host compatible and sends your request through a pre-addressed email to support@juna.app.